Reach Out to Glow & Play
Get Personalized Help with Your Candle & Gaming Needs
Reach Out
Need assistance? Our friendly customer support team is ready to help! Contact us now.
Got a question? We’re here to help!
Check out our FAQ section for answers to common questions. Can’t find what you need? Reach out to our friendly customer support team.
How do I track my shipment?
Tracking your shipment is simple! Once your order ships, you will receive an email with a tracking number. Click the tracking number or enter it on our site’s tracking page for real-time updates.
What’s your return policy?
We provide easy returns within 30 days. Items must be unused, in original packaging, and with tags. Contact our support to initiate a return.
How fast is shipping?
We know you’re eager to get your candles and games. Standard shipping within the U.S. takes 3-5 business days. Shipping times may vary based on product availability and your location. We strive for speedy delivery!
Is international shipping available?
Absolutely, we ship internationally! We want everyone to enjoy our products. Note that international shipping may take longer, and customs fees or import duties may apply, which are the customer’s responsibility.